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Offer that top-notch service that takes your business to the next level

Introduce a data culture today to help your company thrive tomorrow. Share a trove of insights about your support tickets across teams, set up qualitative data streams, and increase the data knowledge of your team. 
 

Improve client relationships by delivering premium service

statistics

Track & report KPIs

  • Track response time
  • Track the perceived friendliness
  • Track productivity
  • Do talks lead to sales conversions?
  • Prevent customer complaints
  • Visualize SLA’s

Data blocks

Organize your workforce

  • Use real-time and historical data to predict
  • staffing needs with dynamic staffing models
  • Predict peak demand

 

Insights

Make informed decisions

  • Measure the impact of your CS team on your bottom line
  • Customized shareable reports
  • Give informed advice to management
  • Justify funding for CS improvements
Money

Keep costs under control

  • Get granular insights in your cost structure
  • Visualize personnel costs

A worldclass product ecosystem

Biztory distributes and integrates Tableau, Fivetran, Snowflake and Salesforce Marketing Cloud. We can connect to any legacy system that you'd like to keep.

Biztory ecosystem

Our services

Our teams of specialists are here to guide you on your data journey.

How can we help?

Increase your data quality with our Labs

Get specific insights

Accurate data interpretation

Consultancy

Move towards a data culture

Workshops

Data sharing & visualization

Tableau

Efficient data integration

Consultancy

What's your burning business question?

Our team of specialists are here to guide you on your data journey.